Donate
User guides
Below you can find instructions for configuring your Internet connection, proxy settings, and email programs. Feel free to download and print these documents for your reference or to assist a friend. If you are still having problems, phone us or submit an online support request.
Step 1 - Configure Connections
Dialup:
- Windows Vista / Windows 7 - Full Graphics [860KB] / Text Only [16KB]
- Windows XP - Full Graphics [540KB] / Text Only [16KB]
- Windows 2000/ME - Full Graphics [350KB] / Text Only [8KB]
- Macintosh OSX - Full Graphics [416KB] / Text Only [13KB]
High speed PPPoE configuration (Ontario):
- Windows XP - Full Graphics [416KB] / Text Only [13KB]
Other:
Step 2 - Configure Proxy Server (Web Browser)
- Internet Explorer - Full Graphics [180KB] / Text Only [15KB]
- Firefox - Full Graphics [91KB] / Text Only [9KB]
- Netscape - Full Graphics [437KB] / Text Only [9KB]
- OSX / Safari
Step 3 - Configure Email Programs
- Windows Mail (Vista / Windows 7) - Full Graphics [492KB] / Text Only [14KB]
- Outlook 2007 - Click here
- Outlook 2002/2003 - Full Graphics [183KB] / Text Only [14KB]
- Outlook 2000 - Full Graphics [219KB] / Text Only [11KB]
- Outlook Express - Full Graphics [246KB] / Text Only [9KB]
- Thunderbird - Full Graphics [184KB] / Text Only [8KB]