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What do you want to hear about?

Hello there! We are about to restart a newsletter in order to keep you better informed not only about Caylix but also internet, media use (and abuse), and other related technical or social topics.

BUT we would love to hear what you would like to hear about! Just use the contact form to let our office know, and we will keep it in mind for the newsletters.

New billing/support system

To better serve our growing customer base, we decided to move to a new software package for tracking customers, invoicing, and support. Thus, you may see some changes and improvements starting August 1st, 2010 already. Please bare with us as we work through all the kinks. Kindly do let us know if there are any problems with invoices or your filtered connection!

New Product Launch - Caylix Filter Stick

Caylix can now filter ANY internet connection! This includes the USB internet sticks and Air Cards that are available from Telus, Rogers, and Bell. That means there is no technical reason NOT to make the responsible choice of using Caylix as your filtered internet provider.

Enhanced helpdesk availability

To better serve you, we have recently made some changes with our phone support. Our new help desk answers Caylix support calls 24 hours per day, and strives to answer all calls within 2 minutes.

Caylix becomes AVG Authorized Reseller

We can now sell you any AVG product, including the new AVG Anti-Virus Version 9. We will simply add the cost of this to your next Caylix invoice which you already pay via Pre-Authorized Debit (PAD) or cheque.

Server upgrades

Recently we installed two new servers. Each have two Intel QuadCore processors with 16 GB of RAM. We now have 7 physical servers and over 15 virtual servers, all working diligently to provide you with fast and efficient service.

New Caylix Safe search engine

We have launched a new version of the Caylix Safe search engine. Try it out, and let us know what you think!

Canadian Conservatives introduce anti-spam laws

The hard work of the Canadian Association of Internet Providers has paid off! Today, the Government of Canada has announced a new Electronic Commerce Protection Act (ECPA) to help combat spam problems including phishing, viruses, bank fraud, and so on.

New product launch - Filter box

Caylix is pleased to officially announce the availability of the Caylix Filter Box (CFB). We have actually been selling and supporting this new product for the last 6 months across Canada and in the United States.

Caylix dialup - update

This is an update to the previous news item about dialup. See the previous news item to read more about the changes required, or read further for the update.

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