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Caylix's blog

Pricelist and signup changes

We have uploaded a new pricelist to the Sign Up page. Products that we no longer offer have been removed, and new ones have been added. Overall the prices are the same. We have also combined the separate ISP and Filterbox signup forms into a single form. This is the first time in 3 years that the forms have been updated.

If you have any old printed signup forms, please discard and use only the new ones.

Sentry Monitoring: an extra pair of eyes never hurts!

Do you really want to deal with computer nonsense? Whether your hard drive is failing, your computer overheating, or your windows and anti-virus updates have not been done, we'll know before you do. Our suite of monitoring tools detects and notifies us of any problems with your computer systems BEFORE they can adversely impact you.

Facebook: hate it or love it?

Our filtering and policies around Facebook have been updated. Click here to learn about it! We now follow the Kliksafe policy of allowing Facebook for Flexible users, but can block it for you individually if desired.

New Product Launch - Caylix Filter Stick

Caylix can now filter ANY internet connection! This includes the USB internet sticks and Air Cards that are available from Telus, Rogers, and Bell. That means there is no technical reason NOT to make the responsible choice of using Caylix as your filtered internet provider.

Enhanced helpdesk availability

To better serve you, we have recently made some changes with our phone support. Our new help desk answers Caylix support calls 24 hours per day, and strives to answer all calls within 2 minutes.

Caylix becomes AVG Authorized Reseller

We can now sell you any AVG product, including the new AVG Anti-Virus Version 9. We will simply add the cost of this to your next Caylix invoice which you already pay via Pre-Authorized Debit (PAD) or cheque.

Server upgrades

Recently we installed two new servers. Each have two Intel QuadCore processors with 16 GB of RAM. We now have 7 physical servers and over 15 virtual servers, all working diligently to provide you with fast and efficient service.

New product launch - Filter box

Caylix is pleased to officially announce the availability of the Caylix Filter Box (CFB). We have actually been selling and supporting this new product for the last 6 months across Canada and in the United States.

Caylix dialup - update

This is an update to the previous news item about dialup. See the previous news item to read more about the changes required, or read further for the update.

Changes for dialup users

All of our dialup users are required to change their dialup username from @caylix.com to @caylix.ca. This is in response to problems caused by our dialup providers.

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