A major fire at an electrical substation in Chilliwack is causing outages throughout the city. See: http://www.theprogress.com/news/138210769.html

This means that (again) the Caylix office is offline. Our phones and office servers are online so you will not be able to contact us.

Our main servers in Vancouver are still online, which means that if your home or business has power, then you should have working internet.

January 26th, 10pm: Telus is currently having a major network outage in the Chilliwack area. This is affecting many of our ADSL clients, Chilliwack wireless clients, and also the phone lines at our office. Even the Shaw network is impacted. This started approximately 3:44pm today. There is no firm ETA on repair.

Apparently this outage is caused by a fire in Yarrow. It could be sometime tomorrow before everything is patched up.

Who would have thought that the fibre optic internet backbone is running through Yarrow??

Protect your family and kids, it's your duty! A reader submitted a link to An Internet Safety Guide for Parents and Children.

A number of people have already been victimized by a new scam in which fraudsters pose as callers from Microsoft. They insist that your system has a virus or is running too slowly, and have you not only pay for a bogus service, but steal your credit information as well.

Through our Telus wholesaler relationship, we are now able to resell their faster 15 and 25 Mbps connections in BC and Alberta. Previously we were only allowed to resell the 3 and 6 Mbps packages. Send us a message if you would like us to check the availability and pricing.

In addition - if you were considering switching from our ADSL to Shaw in order to take advantage of their bundling and higher speeds, we can still filter those using our Caylix Filterbox.

Focus on the Family has an excellent Family Guide to the Internet.

Boost your Internet knowledge and skills with this guide to using the Web for family fun and education.

Table of contents:

Have you been wondering about how to control how much time your kids spend on the computer? We have added an FAQ entry regarding the Kidswatch program. Click to learn more.

The new Easy option also allows programs like anti-virus programs, photo book programs, etc to connect to websites without needing any special proxy settings.

Earlier this week we migrated the core Kliksafe Filter Server to a new server which is 3 times faster then the old one.

All kidding aside: we finally have installed some updated software that allows us to safely unblock the known 'good' videos.

While we already have tons of thousands of videos in the ...