You can use this form to connect to a technician, so that we can remotely see and resolve any errors on your computer. Please enter your name, so that our helpdesk can quickly bring up your account contact details to assist you. If your support team is busy with another customer, it may take several minutes before we are able to assist you. If you need quicker response you can also give us a call.

The connect to technician button will ask you to Run a small program. You may be prompted with a few security questions, but just click the appropriate choice (Yes, Continue, or Allow) each time to allow us in so that we can better help you out.